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Frequently Asked Questions (FAQs)

We have compiled a selection of the most frequently asked questions that parents have asked us, as well as a useful ‘How To’ guide for choosing the right nursery – we hope you find it useful.

We understand that as a parent you have a wide choice of childcare providers offering different benefits and promises. Nurseries also differ in various aspects of the day care they offer. This comprehensive check list is designed to help you ask the right questions when selecting a Nursery that is right for you and your child.

We sincerely wish you choose Jumeirah International Nurseries (JINS) and we guarantee that we will provide an outstanding childcare education for your son or daughter.

Choosing a Nursery
  • Does the Nursery feel happy, warm, and welcoming?
  • Do the children seem happy and are they interacting with the staff?
  • Are the opening hours suitable for you?
  • Is the Nursery open all year round?
  • Is the building safe, comfortable, and geared for child care?
  • Is the Nursery registered and is the certificate on display?
  • Is the Nursery properly equipped to care for each age group?
  • Is it bright and clean?
  • Can parents visit at any time?
  • Is there a safe outdoor play area?
Policies of the Nursery
  • Does the Nursery have a realistic attitude towards the needs of working parents?
  • Does the Nursery have a secure procedure for the collection of children?
  • Is there entry/exit security?
  • Is there a formal list of exclusion for communicable illnesses?
  • Is there an emergency evacuation procedure?
  • Can you see their policies?
  • What is their policy on discipline?
  • Does the Nursery have a strong equal opportunity policy?
  • Is the Nursery flexible and does it take parental requests into account?
  • What is their settling in period for new children?
Organisation of childcare
  • Does the Nursery consider and meet the emotional, physical and educational needs of children from 45 days – 4 years?
  • Are children of a similar of age grouped together as they should be? And are there opportunities to mix?
  • Is the child able to rest or sleep in a quiet area?
  • Is there an emphasis on fun and well-being?
  • Does the Nursery encourage healthy eating and is what they cook balanced and nutritious?
  • Are all dietary requirements catered for?
  • Are their bathrooms hygienic with areas for children to wash their hands? Is the children’s personal privacy considered?
  • Does the Nursery encourage good personal hygiene habits like washing hands and brushing teeth?
  • Do they have suitable nappy changing and toilet facilities?
  • What do other parents think about the Nursery?

Our curriculum is based on the British Early Years Foundation Stage Framework (EYFS).

JINS provides high quality active learning programmes and developmental objectives for children aged 6 weeks to 3+ years of age.

We follow Early Years Foundation Stage Framework of British National Curriculum.  We give children endless opportunities to grow, learn and imagine. Providing a balanced approach to learning, we give parents a peace of mind that the children will have fun as they develop socially, emotionally, physically, and intellectually.

JINS’ learning environment is planned to cater to the children needs and is based on the Reggio Emilia philosophy of environment as the third teacher as well as the Curiosity Approach methodology. 

To learn more about our Curriculum click here.

To learn more about our EYFS Principles & Framework click here.

We currently have four Jumeirah International Nurseries across Dubai in:

  • Al Safa
  • Regent International School, The Greens 
  • Downtown and  
  • Sunmarke School Jumeirah Village Triangle.  
  • Ghoroob, Mirdif 

JINS is also opening in the following communities: 

  • Ibn Battuta
  • Villanova
  • JBR and  
  • Blue Water by September 2022  

 

It is essential that you visit the Nursery before making any arrangements.  You will need to arrange an appointment for the visit.  During your visit we will show you around and explain how we operate our Nursery. Book your Nursery tour from 2pm to 4:00pn from Sunday to Thursday, call:

  • JINS Al Safa +971 4 394 5567
  • JINS RIS the Greens +9714 391 8886
  • JINS Downtown +9714 456 4955
  • JINS Sunmarke JVT +9714 423 8910  
  • JINS Ghoroob +971 4 282 8290

Most of our parents choose our Nursery because of the reputation of our staff and the quality of our facilities.  We have around 500 + children registered within the Nurseries – some are with us for one day and some are with us 5 days a week.

We are the only local nursery with specialist facilities to take children aged 0 – 36 mths and we usually have several pregnant mums who have pre-booked a place for their child.  Importantly, our Nursery is managed by an experienced Nursery Managers and our children are therefore exposed to a particularly rich and dedicated educational environment.

We find that many parents of our older children choose to leave their children in our Nursery rather than opt to go to a School in July 2021, 95% of our 3 yr. olds stayed with us rather than going to a school FS1.  The reason is because of our adult to child ratios are much more favourable than school FS1. 

 

If you wish to have a tour of our facilities, please contact our Nursery Offices on:
 

  • JINS Al Safa  +971 4 394 5567
  • JINS RIS, The Greens +9714 391 8886
  • JINS Downtown +9714 456 4955
  • JINS Sunmarke, JVT +9714 423 8910  

to make an appointment between 2pm and 4pm, Sunday-Thursday.  A Nursery Parent Liaison will give you a guided tour and answer queries regarding availability, framework followed, documents required, fee structure and Nursery policies.   Due to COVID -19 regulations tours are only conducted in the afternoons. 

If you wish to have a tour of our facilities at Ghoroob – please note that the tour of the premises will be able to take place only in the last week of December. However, to know more about JINS way and philosophy of learning we can organise a tour of any of our 4 existing branches located round the vibrant communities of Dubai in The Downtown, Al Safa, The Greens, and JVT. Please let us know which is the location nearest to you to book you a tour. Or you can call:
 

  • JINS Ghoroob +971 4 282 8290

 

Registration Fee:

  • Administration Fee (annual, non-transferable, non-refundable) AED 630 incl VAT
  • Application Fee (one-time, non-transferable, non-refundable on offer of place) AED 525 incl VAT

Term Fees for Academic Year September 2020 – July 2021…

  • There are 3 terms in an academic year
  • Term fees are paid in advance
  • Yearly and monthly payment options are also available

JINS Regent, The Greens

Academic Term07:00-08:0008:00-13:0013:00-14:0014:00-15:0014:00-16:0014:00-17:0014:00-18:00
3 DaysAED 940AED 11,290AED 975AED 750AED 1,275AED 1,650AED 2,590
4 DaysAED 1,125AED 11,640AED 1,170AED 900AED 1.530AED 1,980AED 3,105
5 DaysAED 1,250AED 12,290AED 1,300AED 1,000AED 1,700AED 2,200AED 3,450

JINS Al Safa

Academic Term07:00-08:0008:00-13:0013:00-14:0014:00-15:0014:00-16:0014:00-17:0014:00-18:00
3 DaysAED 800AED 9,500AED 975AED 750AED 1,275AED 1,650AED 2,450
4 DaysAED 900AED 10,500AED 1,170AED 900AED 1.530AED 1,980AED 2,880
5 DaysAED 1,000AED 11,600AED 1,300AED 1,000AED 1,700AED 2,200AED 3,200

JINS Downtown

Academic Term07:00-08:0008:00-13:0013:00-14:0014:00-15:0014:00-16:0014:00-17:0014:00-18:00
3 DaysAED 900AED 11,150AED 940AED 675AED 1,350AED 1,725AED 2,625
4 DaysAED 1,080AED 12,150AED 1,125AED 810AED 1,620AED 2,070AED 3,150
5 DaysAED 1,200AED 13,250AED 1,250AED 900AED 1,800AED 2,300AED 3,500

JINS Sunmarke, JVT

Academic Term07:00-08:0008:00-13:0013:00-14:0014:00-15:0014:00-16:0014:00-17:0014:00-18:00
3 DaysAED 940AED 11,290AED 975AED 750AED 1,275AED 1,650AED 2,590
4 DaysAED 1,125AED 11,640AED 1,170AED 900AED 1.530AED 1,980AED 3,105
5 DaysAED 1,250AED 12,290AED 1,300AED 1,000AED 1,700AED 2,200AED 3,450

Autumn Term: 1st August

Spring Term: 1st December

Summer Term: 15th March

Re-enrolment: 1st May

 

Payment dates for Ghoroob this Academic year 2021-22:

Term 2 (Spring Term): 2nd January  

Term 3 (Summer Term): 15th March 

Children are placed in classes based on age groups: 

Little Learners: 0-1 year 

Curious Beginners: 1-2 years 

Inquisitive Adventurers: 2-2.5 years 

Confident Explorers: 2.6-3 years 

Active Discoverers: 3+ year (only in JINS Al Safa, JINS Downtown and JINS Ghoroob branches) 

Jumeirah International Nurseries offers sibling discounts for families with multiple siblings:

1st child: Full tuition fee

2nd child: 5% tuition fee discount

3rd child: 5% tuition fee discount


Transportation  

JINS operates an optional air-conditioned transport service in partnership with My Bus LLC and Sunmarke school to various parts of Dubai, 5 days a week, with options for 1-way or 2-ways. 

 Transport Regulations 

Bus transport is governed by the Nursery’s Bus Rules and Regulations which are subject to change at the discretion of the Nursery and in line with the RTA. Parent sign a bus contract for the Academic year that they are using the buses.

If a child joins during the Academic year, and a place has been reserved for the child from the beginning of the Academic Year, then the Full Tuition Fees for the term unattended from the beginning of the Academic Year are payable. 

If a child joins at any time during the Academic Year, the full amount of Registration is payable.  However, the Tuition Fees will be calculated on a pro rata rate for that term depending on when the child has joined. 

  • Completed online JINS Application Form 
  • Copy of Child’s Birth Certificate  
  • UAE Family Book (Emiratis Only) 
  • Digital colour passport size photographs of Child  
  • Copy of Child’s Passport  
  • Copy of Child’s UAE Residence Visa 
  • Copy of Child’s Emirates ID 
  • Copy of Parent/ Guardian’s Passport with UAE Residence Visa 
  • Copy of Parents/Guardian’s Emirates ID 
  • Company letter if Visa is under process 
  • Copy of updated Immunisation/Vaccination record in English 
  • JINS Fee Policy 
  • JINS Indemnity / Consent Form 
  • JINS Medical Consent and Declaration Form 
  • JINS Vaccination Information 
  • JINS Photo Consent Form 

 

Payments can be made via cash or cheque or via an online payment portal.

 

JINS RIS The Greens  

 

DETAILS JINS RIS The Greens  
BANK NAME EMIRATES NBD PJSC 
ACCOUNT NUMBER 1012035097101 
IBAN AE30 0260 0010 1203 5097 101 
ACCOUNT TITLE JUMAIRAH INTERNATIONAL NURSERY (BRANCH) 
BRANCH NAME OUD METHA BRANCH 
SWIFT CODE EBILAEAD 

 

Parents need to supply the name of the child and the Invoice Number as a reference and send an email to accounts.jins1@forteseducation.com after wire transfer. 

 

 

JINS Al Safa  

 

DETAILS JINS Al Safa  
BANK NAME EMIRATES NBD PJSC 
ACCOUNT NUMBER 1012072604101 
IBAN AE51 0260 0010 1207 2604 101 
ACCOUNT TITLE JUMAIRAH INTERNATIONAL NURSERY 
BRANCH NAME OUD METHA BRANCH 
SWIFT CODE EBILAEAD 

 

 

Parents need to supply the name of the child and the Invoice Number as a reference and send an email to accounts.jins2@forteseducation.com after wire transfer. 

 

 

JINS Downtown  

 

DETAILS JINS Downtown  
BANK NAME EMIRATES NBD PJSC 
ACCOUNT NUMBER 1014785604201 
IBAN AE23 0260 0010 1478 5604 201 
ACCOUNT TITLE JUMAIRAH INTERNATIONAL NURSERY 
BRANCH NAME JEBEL ALI FREE ZONE BRANCH 
SWIFT CODE EBILAEAD 

 

Parents need to supply the name of the child and the Invoice Number as a reference and send an email to accounts.jins3@forteseducation.com after wire transfer. 

 

 

JINS Sunmarke JVT 

 

DETAILS JINS Sunmarke JVT 
BANK NAME NATIONAL BANK OF FUJAIRAH 
ACCOUNT NUMBER 012001040144 
IBAN AE65 0380 0000 1200 1040 144 
ACCOUNT TITLE JUMAIRAH INTERNATIONAL NURSERY 
BRANCH NAME JEBEL ALI 
SWIFT CODE NBFUAEAFDXB 

 

Parents need to supply the name of the child and the Invoice Number as a reference and send an email to accounts.jins4@forteseducation.com after wire transfer. 

 

 

DETAILS JINS GHOROOB MIRDIF 
BANK NAME EMIRATES NBD PJSC 
ACCOUNT NUMBER 1012035097102 
IBAN AE30 0260 0010 1203 5097 102 
ACCOUNT TITLE JUMAIRAH INTERNATIONAL NURSERY (BRANCH) 
BRANCH NAME JUMEIRAH BEACH RD BRANCH 
SWIFT CODE EBILAEAD 

 

Parents need to supply the name of the child and the Invoice Number as a reference and send an email to accounts.jins5@forteseducation.com after wire transfer. 

At JINS, we will offer Arabic Language Lessons from the age of 45 days at least twice a week, teaching basic Arabic words, songs and phrases. Details of the Arabic Lessons will be shared in the Monthly Newsletter.

Bus transport is governed by the Nursery’s Bus Rules & Regulations which are subject to change at the discretion of the Nursery and in line with the RTA.

Children must be 2+ years to travel on the Nursery bus. Parents must sign a Bus Contract for the Academic Year to say that they are using the bus service.

Autumn Term: September – December
Spring Term: January – March
Summer Term: April – June

Yes, you can withdraw your child at any time of the year, based on few terms and conditions.  

If a child is withdrawn at any time, or does not join JINS, the fees for Registration, (Application and Administration Fee,) Uniform, Transport, Paid ECA’s etc are non-refundable 

If a notice or withdrawal of a child is initiated by JINS, the pro-rata balance of Tuition Fees paid will be refunded after deducting the Registration Fee. 

A parent can withdraw their child by completing the withdrawal form and providing with a minimum of 4 weeks’ notice to secure a refund on the Tuition fee if any.  Failing to do so, the Fees will be non-refundable. 

 

The demographics of Dubai are changing and JINS intend to be a part of every community. Middle East in general has a dire need of quality Early Years settings.

JINS brand is much sought after. The parents come to us for the quality of service and resources we have to offer as well as for classroom practices and the Early Years Curriculum applications we have developed with over 40 years of experience.

JINS expansion plans include 4 new locations by September 2022 in Villanova. like Ibn Battuta, Villanova, JBR and Blue Water, Taking the total to 9 branches.

The staff across all the branches are qualified teachers with either B Ed, BSc in Childcare, NVQ3 Nursery Nurses, Cache Level 3 and or 2.

All are full-time teachers and Learning Support Assistants. 

We are truly International in terms of staffing which give JINS the unique blend of cultural diversity and experience. UK, US, Canada, South Africa, Australia, Bahamas, Bermuda, India, Serbia, Kenya, Cameroon, and Philippines is where our qualified staff come from.  

Before we take staff on board, they undergo rigorous selection process with 3 phase interview and practical assessment procedure. Once they are on board the staff are trained to JINS philosophy- to design, adapt, explore, and review inspirational learning modules developed over years of experience.  

Our teachers also keep up with the latest practice in Early Years, continually developing new skills. 

The JINS system is designed to provide the latest educational resources and materials in a print-rich friendly environment which stimulates every child’s imagination.

The JINS transitional pathway ensures an individual attention to children via regular observations, planning, assessments and feedback for developing their unique potential. We create a warm, welcoming environment where children grow from bundle of joy to bundle of curiosity. We also offer enrichment programmes and supplemental educational opportunities which complement our curriculum practices like Sticky kids, Rhythmic beats, Aqua kids, Marhaba and Bonjour language programme and much more. 

Jumeirah International Nurseries have a wonderful selection of fully-equipped “inoutainment” (inside and outside) areas to help children develop fully whilst they explore the British Early Years Foundation Stage Framework.

Facilities also include outdoor areas such as grass zones with “get active sessions”, play zone with a range of climbing apparatus, as well as indoor and outdoor sand and water play areas. All this in addition to versatile physical activity zones in all our classrooms.

The Nurseries also offer a well-stocked library, interactive and multipurpose zones and well-resourced classrooms.

The pride and joy of JINS is the Zig Zag Zoom indoor edutainment center offering a role play area which is regularly transformed into various activity zones.

The Nursery caters to working, non-working and visiting parents who want to provide their children with supervised, safe edutainment at their convenience.

All JINS Nurseries have a wonderful selection of fully equipped inoutainment (inside and outside) and edutainment (Zig Zag Zoom) areas to help children develop fully whilst they explore the British Early Years Foundation Stage Framework. However, at Ghoroob we are unique as each classroom caters to correspond to each of the 7 areas of learning of the EYFS:

1. Personal Social Emotional Development is the ‘Wellbeing Pod’ 

2. Physical Development is the ‘Adventure Pod’

3. Communication and Language is the ‘Communication Pod’

4. Literacy is the ‘Wisdom Pod’

5. Mathematics is the ‘Number Pod’

6. Understanding of the World is the ‘Innovation Pod’

7. Expressive Arts and Design is the ‘Creative Pod’ 

Each of these Pods allow:

  • All the children in a class to access open ended resources catering to a specific area of learning at any given time
  • No child will miss out on any key area of learning during the day
  • Children’s imagination and creativity are enhanced by allowing play in the purpose build play spaces adding another creative level of dimension to their learning
  • Children have access explore the mezzanine decks in the learning pods
  • The Wisdom Pod offers a well-stocked library
  • Interactive and multipurpose learning screens in all the pods support the STEAM- an educational approach to learning that uses Science, Technology, Engineering, the Arts and Mathematics as access points for guiding children’s inquiry, dialogue, and critical thinking
  • Well-resourced Phonics language development area

JINS pride and joy is the Zig Zag Zoom an outdoor edutainment centre at JINS Ghoroob, which offers:

  • a role play area which will be regularly transformed into various activity zones
  • a grass zone with get active sessions
  • a creative music wall and a performance platform
  • quiet nooks for reading, observing, and enjoying the lush green outdoors
  • outdoor planting spaces to see nature in action
  • a beautiful adventure play zone with a range climbing apparatus, textured sensory walkway, sand and water play areas

 

JINS RIS, The Greens  

 Manager: Carol Oliviera c.oliviera@forteseducation.com +9714 391 8886 

Accounts: Cyrene Canare  (Bursar)  c.canare@fortesedcuation.com +9714 391 8886 

 

JINS Al Safa  

 Manager: Laura Partanen l.partanen@forteseducation.com +9714 394 5567 

Accounts: Anna Pandili (Bursar)  a.pandili@fortesedcuation.com +9714 394 5567 

JINS Downtown  

Manager: Namrata Nayar  n.nayar@forteseducation.com +9714 394 5567 

Accounts: : Anna Pandili (Bursar)  a.pandili@fortesedcuation.com+9714 456 4955 

 

JINS Sunmarke JVT 

 Manager: Philippa Wallace  p.wallace@forteseducation.com +9714 423 8910 

Accounts: Julita Conde (Bursar)  j.conde@fortesedcuation.com +9714 423 8910 

 

JINS Ghoroob 

Manager: Amira Salem a.salem@forteseducation.com +9714 282 8290 

Accounts: Kathrina Awacay (Head Bursar)  k.awacay@fortesedcuation.com +9714 282 8290 

The best approach is to complete the online application form because while we expect to be very busy from the start of the term, we would like to cater to all the children in our immediate community.  

 

Children enrolled in the:

Early class between 7:00 to 8:00 can eat their breakfast at the Nursery, where parents can provide, fruit, porridge, yogurt and whole grain no added sugar cereals.  

Morning Programmes 8:00 to 1:00 children can bring in one snack, which can be fruits, veggies, yogurt, finger sandwich etc. and a proper hot lunch in a thermos flask, like rice pasta, stews, whole grain sandwich. 

Afternoon Programme 1:00 to 6:00 children can bring a drink like milk or a smoothy with dried fruits like, pineapple, banana, apple, orange etc. 

At JINS, we support parents by providing healthy option suggestion for children snack and lunch and afternoon tea. Please note that we do not dispose any unconsumed food. All the leftovers are sent home for parents to be aware of what the children have eaten.  

Parents also need to be provided nurseries with nappies, cream, and spare clothing just in case.  Some children have special comforters which are also welcome at the Nursery. The Nursery has introduced cooked lunches – these are produced by a catering company an additional cost per day. The Nursery provides water throughout the day. (The Food Programme has been suspended due to COVID-19 regulations).

Parents are required to telephone or email the Nursery if the child is ill.  Due to staffing commitments, we are unable to refund families for days absent due to sickness. If your child becomes ill during our care, we will closely monitor the child and immediately contact parents. In an emergency we will make a judgement if it is necessary to quickly take a child to the closest hospital. 

It is important that the welfare of all the children in the Nursery is safeguarded and for this reason a child with a contagious illness should not be brought into the Nursery and will require a doctor’s clearance. 

The booked registration times form part of a complicated jigsaw that needs to be accurately staffed according to child/adult staffing ratios.

However, where it is possible we will try to accommodate small changes provided that we are informed by the 15th of each month for the following month. It is not possible to swap one day for another without altering the registration.

Verbal communication is always good, but it is always encouraged to confirm potential alterations by email.

As the adult/child ratios are statutory, we are obliged to monitor drop off and pick up times and if necessarily have the registration times adjusted.  Punctuality is therefore important because if children arrive before their booked time the adult/child ratios in the Nursery may be affected. 

Children should never be collected late.

The Nurseries are a secure facility and access is strictly controlled. All parents or carers are met at the door by a member of staff.  Parents or carers must be recognised to gain entry.

Occasionally, a child may be collected by another nominated person – in this case an ID must be presented. Without the ID we will not hand over a child.  The parent would have to complete the authorisation pickup form.

Each child has a Key Person who will maintain a progress file on that child. These files contain the EYFS record. 

The quality of our progress files is a feature of our Nursery, and these are always available for parents to view.

On a day-to-day basis all staff know the needs of all children and staff work as a team to create and develop each child.  Our children/staff ratios are always generous and there is always the opportunity to receive feedback from staff about a child’s day. 

More formally, we undertake to offer a Parent Meeting throughout the year as well as a transition meeting during the term around the time of your child’s second birthday.  We will also keep you posted about your child’s development via our parent communication app.