Frequently Asked Questions (FAQs)

We understand that as a parent you have a wide choice of childcare providers offering different benefits and promises. Nurseries also differ in various aspects of the day care they offer. This comprehensive check list is designed to help you ask the right questions when selecting a Nursery that is right for you and your child.

We sincerely wish you choose Jumeirah International Nurseries (JINS) and we guarantee that we will provide an outstanding childcare education for your son or daughter.

Our curriculum is based on the British Early Years Foundation Stage Framework (EYFS) for children aged 45 days to 5 years of age.

For our children aged 5-6 years old (Year 1 students), we have adopted the International Preschool Curriculum (IPC) at our JBR and Palm Jumeirah branches.

JINS provides high quality active learning programmes and developmental objectives for children aged 6 weeks to 6 years of age.

We follow Early Years Foundation Stage Framework of British National Curriculuma nd the IPC Curriculum for children aged 5-6 years old.

We give children endless opportunities to grow, learn and imagine. Providing a balanced approach to learning, we give parents a peace of mind that the children will have fun as they develop socially, emotionally, physically, and intellectually.

JINS’ learning environment is planned to cater to the children needs and is based on the Reggio Emilia philosophy of environment as the third teacher as well as the Curiosity Approach methodology. 

To learn more about our EYFS and IPC Curriculums click here.

We currently have 9 vibrant branches across Dubai in:

• The Greens (within the campus of Regent International School)
• Al Safa
• Downtown
• Jumeirah Village Triangle (within the campus of Sunmarke School)
• Ghoroob, Mirdif
• Ibn Battuta
• Villanova
• JBR
• Palm Jumeirah
  

It is essential that you visit the Nursery before making any arrangements.  You will need to arrange an appointment for the visit.  During your visit we will show you around and explain how we operate our Nursery. Book your Nursery tour from 9:00 am to 4:00pm from Monday to Friday, call:

• JINS RIS the Greens +9714 391 8886
• JINS Al Safa +971 4 394 5567
• JINS Downtown +9714 456 4955
• JINS Sunmarke JVT +9714 423 8910
• JINS Ghoroob +971 4 282 8290
• JINS Villanova +971 4 587 4675
• JINS Ibn Battuta +971 4 587 6023
• JINS JBR +971 4 564 0087
• JINS Palm +971 4 529 4760

Most of our parents choose JINS because of the reputation of our staff and the quality of our facilities.  We have around 500 + children registered within the Nurseries – some are with us for one day and some are with us 5 days a week.

We are the only local nursery with specialist facilities to take children aged 0 – 36 mths and we usually have several pregnant mums who have pre-booked a place for their child.  Importantly, our Nursery is managed by an experienced Nursery Managers and our children are therefore exposed to a particularly rich and dedicated educational environment.

We find that many parents of our older children choose to leave their children in our Nursery rather than opt to go to a School in July 2021, 95% of our 3 yr. olds stayed with us rather than going to a school FS1.  The reason is because of our adult to child ratios are much more favourable than school FS1. 

Registration Fee:

• Administration Fee (annual, non-transferable, non-refundable) AED 630 incl 5% VAT
• Application Fee (one-time, non-transferable, non-refundable on offer of place) AED 525 incl 5% VAT

Details on Fees for Academic Year 2023-24:

• There are 3 terms in an academic year
• Term fees are paid in advance
• Yearly and monthly payment options are also available

A full fee breakdown for all our JINS branches can be found here

Autumn Term: 1st August

Spring Term: 1st December

Summer Term: 15th March

Re-enrolment: 1st May

Children are placed in classes based on age groups: 

Little Learners: 0-1.2 years

Curious Beginners: 1.3 – 2 years 

Inquisitive Adventurers: 2.1 – 3 years 

Confident Explorers: 3.1 – 4 years (FS1)

Active Discoverers: 4.1 – 5 years (FS2)

Creative Achievers: 5.1 – 6 years (Year 1)

Jumeirah International Nurseries offers sibling discounts for families with multiple siblings:

1st child: Full tuition fee

2nd child: 5% tuition fee discount

3rd child: 5% tuition fee discount

Transportation  

JINS operates an optional air-conditioned transport service in partnership with My Bus LLC and Sunmarke school to various parts of Dubai, 5 days a week, with options for 1-way or 2-ways. 

 Transport Regulations 

Bus transport is governed by the Nursery’s Bus Rules and Regulations which are subject to change at the discretion of the Nursery and in line with the RTA. Parent sign a bus contract for the Academic year that they are using the buses.

If a child joins during the Academic year, and a place has been reserved for the child from the beginning of the Academic Year, then the Full Tuition Fees for the term unattended from the beginning of the Academic Year are payable. 

If a child joins at any time during the Academic Year, the full amount of Registration is payable.  However, the Tuition Fees will be calculated on a pro rata rate for that term depending on when the child has joined. 

• Completed online JINS Application Form 
• Copy of Child’s Birth Certificate  
• UAE Family Book (Emiratis Only) 
• Digital colour passport size photographs of Child  
• Copy of Child’s Passport  
• Copy of Child’s UAE Residence Visa 
• Copy of Child’s Emirates ID 
• Copy of Parent/ Guardian’s Passport with UAE Residence Visa 
• Copy of Parents/Guardian’s Emirates ID 
• Company letter if Visa is under process 
• Copy of updated Immunisation/Vaccination record in English 
• JINS Fee Policy 
• JINS Indemnity / Consent Form 
• JINS Medical Consent and Declaration Form 
• JINS Vaccination Information 
• JINS Photo Consent Form 

Payments can be made via cash or cheque or via an online payment portal.

Please speak with our Admin team if you would like to make a bank transfer. 

At JINS, we will offer Arabic Language Lessons from the age of 45 days at least twice a week, teaching basic Arabic words, songs and phrases. Details of the Arabic Lessons will be shared in the Monthly Newsletter.

Bus transport is governed by the Nursery’s Bus Rules & Regulations which are subject to change at the discretion of the Nursery and in line with the RTA.

Children must be 2+ years to travel on the Nursery bus. Parents must sign a Bus Contract for the Academic Year to say that they are using the bus service.

Autumn Term: September – December
Spring Term: January – March
Summer Term: April – June

Yes, you can withdraw your child at any time of the year, based on few terms and conditions.  

If a child is withdrawn at any time, or does not join JINS, the fees for Registration, (Application and Administration Fee,) Uniform, Transport, Paid ECA’s etc are non-refundable 

If a notice or withdrawal of a child is initiated by JINS, the pro-rata balance of Tuition Fees paid will be refunded after deducting the Registration Fee. 

A parent can withdraw their child by completing the withdrawal form and providing with a minimum of 4 weeks’ notice to secure a refund on the Tuition fee if any.  Failing to do so, the Fees will be non-refundable. 

The demographics of Dubai are changing and JINS intend to be a part of every community to deliver a quality Early Years education in exceptional settings.

The JINS brand is much sought after, and parents come to us for the quality of service and resources we have to offer as well as for classroom practices and the Early Years Curriculum applications we have developed with over 40 years of experience.

The staff across all the branches are qualified teachers with either B Ed, BSc in Childcare, NVQ3 Nursery Nurses, Cache Level 3 and or 2.

All are full-time teachers and Learning Support Assistants. 

We are truly International in terms of staffing which give JINS the unique blend of cultural diversity and experience. UK, US, Canada, South Africa, Australia, Bahamas, Bermuda, India, Serbia, Kenya, Cameroon, and Philippines is where our qualified staff come from.  

Before we take staff on board, they undergo rigorous selection process with 3 phase interview and practical assessment procedure. Once they are on board the staff are trained to JINS philosophy- to design, adapt, explore, and review inspirational learning modules developed over years of experience.  

Our teachers also keep up with the latest practice in Early Years, continually developing new skills. 

The JINS system is designed to provide the latest educational resources and materials in a print-rich friendly environment which stimulates every child’s imagination, along with cutting-edge learning spaces and opportunities.

The JINS transitional pathway ensures an individual attention to children via regular observations, planning, assessments and feedback for developing their unique potential. We create a warm, welcoming environment where children grow from bundle of joy to bundle of curiosity. We also offer enrichment programmes and supplemental educational opportunities which complement our curriculum practices like Sticky kids, Rhythmic beats, Aqua kids, Marhaba and Bonjour language programme and much more. 

Jumeirah International Nurseries have a wonderful selection of fully-equipped “inoutainment” (inside and outside) areas to help children develop fully whilst they explore the British Early Years Foundation Stage and IPC Framework (Year 1 children).

Facilities also include outdoor areas such as grass zones with “get active sessions”, play zone with a range of climbing apparatus, as well as indoor and outdoor sand and water play areas. All this in addition to versatile physical activity zones in all our classrooms.

The Nurseries also offer a well-stocked library, interactive and multipurpose zones and well-resourced classrooms.

The pride and joy of JINS is the Zig Zag Zoom indoor edutainment center offering a role play area which is regularly transformed into various activity zones.

The Nursery caters to working, non-working and visiting parents who want to provide their children with supervised, safe edutainment at their convenience.

The best approach is to complete the online application form because while we expect to be very busy from the start of the term, we would like to cater to all the children in our immediate community.  

Children enrolled in the:

Early class between 7:00 am to 8:00 am can eat their breakfast at the Nursery, where parents can provide, fruit, porridge, yogurt and whole grain no added sugar cereals.  

Morning Programmes 8:00 am to 1:00 pm children can bring in one snack, which can be fruits, veggies, yogurt, finger sandwich etc. and a proper hot lunch in a thermos flask, like rice pasta, stews, whole grain sandwich. 

Afternoon Programme 1:00 pm to 6:00 pm children can bring a drink like milk or a smoothy with dried fruits like, pineapple, banana, apple, orange etc. 

At JINS, we support parents by providing healthy option suggestion for children snack and lunch and afternoon tea. Please note that we do not dispose any unconsumed food. All the leftovers are sent home for parents to be aware of what the children have eaten.  

Parents also need to be provided nurseries with nappies, cream, and spare clothing just in case.  Some children have special comforters which are also welcome at the Nursery. The Nursery has introduced cooked lunches – these are produced by a catering company an additional cost per day. The Nursery provides water throughout the day.

Parents are required to telephone or email the Nursery if the child is ill.  Due to staffing commitments, we are unable to refund families for days absent due to sickness. If your child becomes ill during our care, we will closely monitor the child and immediately contact parents. In an emergency we will make a judgement if it is necessary to quickly take a child to the closest hospital. 

It is important that the welfare of all the children in the Nursery is safeguarded and for this reason a child with a contagious illness should not be brought into the Nursery and will require a doctor’s clearance. 

The booked registration times form part of a complicated jigsaw that needs to be accurately staffed according to child/adult staffing ratios.

However, where it is possible we will try to accommodate small changes provided that we are informed by the 15th of each month for the following month. It is not possible to swap one day for another without altering the registration.

Verbal communication is always good, but it is always encouraged to confirm potential alterations by email.

As the adult/child ratios are statutory, we are obliged to monitor drop off and pick up times and if necessarily have the registration times adjusted.  Punctuality is therefore important because if children arrive before their booked time the adult/child ratios in the Nursery may be affected. 

Children should never be collected late.

The Nurseries are a secure facility and access is strictly controlled. All parents or carers are met at the door by a member of staff.  Parents or carers must be recognised to gain entry.

Occasionally, a child may be collected by another nominated person – in this case an ID must be presented. Without the ID we will not hand over a child.  The parent would have to complete the authorisation pickup form.

Each child has a Key Person who will maintain a progress file on that child. These files contain the EYFS or IPC record. 

The quality of our progress files is a feature of our Nursery, and these are always available for parents to view.

On a day-to-day basis all staff know the needs of all children and staff work as a team to create and develop each child.  Our children/staff ratios are always generous and there is always the opportunity to receive feedback from staff about a child’s day. 

More formally, we undertake to offer a Parent Meeting throughout the year as well as a transition meeting during the term around the time of your child’s second birthday.  We will also keep you posted about your child’s development via our parent communication app.